Sean Harris
About Sean Harris
Sean Harris is a Research Technician III at MAXIMUS with over 17 years of experience in the government administration industry, specializing in policy analysis and quality control.
Current Role at MAXIMUS
Sean Harris has been serving as a Research Technician III at MAXIMUS since 2006. Based in San Antonio, Texas, he brings his extensive experience to this role. His responsibilities likely include conducting thorough research, maintaining data accuracy, and ensuring quality control. His ability to sustain a quality control process with a success rate of 90% or above highlights his proficiency and dedication to his work.
Past Experience at Infonxx Inc.
From 2004 to 2005, Sean Harris worked as a Customer Service Representative at Infonxx Inc. During his 7-month tenure in San Antonio, Texas, he was involved in addressing customer inquiries and resolving issues. This role helped him develop key skills in customer service and issue resolution.
Role at Caremark
Before joining Infonxx Inc., Sean Harris held a position as a Representative at Caremark from 2003 to 2004. For a year, he contributed to the company's operations in San Antonio, Texas. His responsibilities likely included managing customer interactions and providing support, which further honed his communication and problem-solving skills.
Early Career at Metro One Telecommunications
Sean Harris commenced his career at Metro One Telecommunications, where he served as a Directory Assistance Representative from 2000 to 2002. Over two years, he gained valuable experience in managing directory assistance services, which set the foundation for his subsequent roles in customer service and research.
Education and Expertise
Sean Harris studied Information Systems at St. Philip's College, earning an Associate of Applied Sciences degree. From 1995 to 1999, he built a solid technical foundation that has played a significant role in his career. His educational background supports his current role as a Research Technician and underpins his skills in policy analysis and incident resolution.