Sharice Hunt
About Sharice Hunt
Sharice Hunt is a Quality Assurance/Training Specialist at MAXIMUS and an Operations Supervisor at Kaiser Permanente in the Greater Atlanta Area.
Title and Role
Sharice Hunt holds the position of Quality Assurance/Training Specialist at MAXIMUS and Operations Supervisor at Kaiser Permanente. She has been with MAXIMUS since 2014 and joined Kaiser Permanente in 2018, both roles based in the Greater Atlanta Area. Her responsibilities in these roles involve ensuring quality output, training team members, and supervising operations.
Professional Background
Sharice Hunt has built a robust professional background over the years, having worked in several leadership roles. Before joining MAXIMUS and Kaiser Permanente, she was a Team Leader/Quality Assurance at Hughes Telematics from 2009 to 2011 in Atlanta, GA. Additionally, she held a position at ERS Solutions as Team Lead/Escalation Team/Customer Service from 2005 to 2009.
Education and Academic Achievements
Sharice Hunt has a solid educational foundation with a Bachelor's Degree in Computer and Information Sciences and Support Services from Georgia State University, which she completed between 2016 and 2018. Prior to that, she earned an Associate's Degree in Business Administration and Management from Georgia Perimeter College, where she studied from 2012 to 2014.
Process Improvement and Problem Solving
In her role at Kaiser Permanente, Sharice Hunt has implemented Lean practices to enhance processes and outcomes within the operations team. She has also effectively resolved a critical error related to the overutilization of FMLA hours by employees, showcasing her problem-solving skills and attention to detail.
Industry Knowledge and Trends
Sharice Hunt maintains an expert knowledge of industry trends and best practices. She aligns these insights with affordability goals at Kaiser Foundation Health Plan of Georgia, ensuring that the operations remain efficient and up-to-date with current standards.