Sharon Ungrady
About Sharon Ungrady
Sharon Ungrady is the Sr. Director of Program and Operations at Maximus, with extensive experience in enterprise operations, change management, and DEI initiatives.
Current Role at Maximus
Sharon Ungrady serves as the Sr. Director of Program and Operations, Enterprise Operations Leader, Change Manager, and DEI Council at Maximus. She has held this position since 2023. In this role, Sharon is responsible for overseeing major programs and operations, leading enterprise-wide operations, managing change, and participating in the Diversity, Equity, and Inclusion (DEI) Council.
Previous Role at Maximus
From 2015 to 2023, Sharon Ungrady worked as the Director of Program and Operations, Enterprise-wide Operations Leader, Change Manager, and DEI Council at Maximus. Across these 8 years, she has been instrumental in managing programs and operations at an enterprise level, driving change initiatives, and contributing significantly to the DEI Council.
Experience at GEARS
Sharon was a Program Director at GEARS from 2011 to 2015. Her responsibilities included leadership, support, education, strategic planning, and growth. Over her 4 years at GEARS, Sharon succeeded in driving strategic initiatives and educational programs that fostered organizational growth.
Role at BETAH Associates, Inc.
From 2002 to 2011, Sharon Ungrady served as a Program Director at BETAH Associates, Inc. She handled training, professional development, and strategy execution. Her 9-year tenure was marked by effective strategy execution and the development of professional training programs.
Educational Background
Sharon Ungrady studied Television, Radio, and Film Production along with English at the S.I. Newhouse School of Public Communications at Syracuse University, where she achieved a B.S. Additionally, she holds an MA in Cultural Studies with a focus on Race & Ethnicity from the University of North Carolina at Chapel Hill. Sharon also attended The Morgan School.
Key Contributions and Achievements
Sharon has successfully led programs with profitability margins averaging 20%, while maintaining high client satisfaction. She played a critical role in initiating departments that support a workforce of over 10,000 employees. Moreover, she executed strategic plans and communications that increased awareness of products and services, reaching over 1 million individuals and contributing to a 10% revenue increase through client relationship development and new business acquisition.