Shea M.

Shea M.

Training Operations Lead @ Maximus

About Shea M.

Shea M. is the Training Operations Lead at MAXIMUS in Lynn Haven, Florida, with a strong background in quality improvement and team building within the information technology and services industry.

Company

Shea M. is currently employed at MAXIMUS, where they have been working since 2019. MAXIMUS specializes in providing business process management and technology solutions. Based in Lynn Haven, Florida, Shea has assumed the role of Training Operations Lead.

Title

Shea M. holds the title of Training Operations Lead at MAXIMUS. This role involves overseeing the training operations within the organization and ensuring the effective delivery of training programs.

Professional Background

Shea M. has an extensive professional background, having worked in various roles. Before becoming the Training Operations Lead at MAXIMUS, Shea served as Site Quality Lead from 2016 to 2019 in Lynn Haven, FL. Prior to that, Shea worked at General Dynamics Information Technology as a CCO Instructor from 2014 to 2016 and as a Customer Service Representative from 2013 to 2014, both in Lynn Haven, Florida. Shea also worked as an Event Marketing Specialist and CDL Driver (Class A) for seven years as an Independent Contractor in the United States.

Education and Expertise

Shea M. has a strong educational background in English Language and Literature. Shea earned a Bachelor of Arts (B.A.) degree from the University of West Florida, completing the program from 2000 to 2002. Additionally, Shea achieved an Associate of Arts (A.A.) degree from Gulf Coast State College, studying from 1998 to 2000. Shea's academic background supports expertise in effective communication, an asset in public speaking and training roles.

Skills and Competencies

Shea M. possesses a range of skills essential for success in training and leadership positions. These include public speaking, which aids in delivering effective training sessions, and team building, which emphasizes collaborative work environments. Shea also has a proven track record in time management, a crucial skill for overseeing training operations efficiently. Additionally, Shea has a strong background in quality improvement within the information technology and services industry.

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