Stacey Shaw
About Stacey Shaw
Stacey Shaw is a Customer Support Specialist at Maximus with extensive experience in customer support, collections, and disability determination.
Title
Stacey Shaw is currently serving as a Customer Support Specialist at Maximus since 2021.
Education and Expertise
Stacey Shaw studied Management Information Systems at Fayetteville State University and achieved a Bachelor of Science (B.S.). She possesses skills in Oracle Database, which are beneficial in the information technology and services industry. Her strong analytical skills aid problem-solving in her customer support roles.
Work Experience at Maximus
Currently, Stacey is working at Maximus as a Customer Support Specialist since 2021. Her role involves addressing customer inquiries and providing efficient solutions to enhance customer satisfaction.
Previous Work Experience
Stacey Shaw has accumulated diverse work experience across various organizations. She worked remotely at Interapt as a Customer Support Analyst from 2020 to 2021 and at BB&T as a Collections Representative from 2019 to 2020 in Limberton. She also served Blue Cross NC as Customer Support from 2017 to 2020 in Fayetteville, North Carolina, and acted as an Assistant Customer Service Manager at Harris Teeter in Hope Mills, North Carolina from 2017 to 2021. Additionally, Stacey gained experience at AT&T in the Fayetteville, North Carolina area as Customer Support from 2015 to 2021. She also worked as a Disability Determination Specialist at NC DHHS from 2014 to 2021.
Skills and Background
Stacey Shaw brings a wealth of skills to her roles, including strong analytical and team-building skills and a background in sales. Additionally, her legal professional background aids in understanding compliance and regulatory matters in customer support.