Stephen Huang
About Stephen Huang
Stephen Huang is a Customer Service Specialist III at MAXIMUS, with a background in administrative assistance and culinary arts.
Current Role at MAXIMUS
Stephen Huang currently holds the position of Customer Service Specialist III at MAXIMUS, where he has been working since 2019 in New York. In this role, he focuses on developing customer service improvement initiatives in collaboration with a supervisor. One of his key contributions includes training new employees on procedures and policies to enhance overall team performance. His efforts have been instrumental in the company's customer service operations.
Past Role at Atlas Environmental Lab
Prior to his current role, Stephen Huang worked as an Administrative Assistant at Atlas Environmental Lab in New York for four months in 2019. During his time at Atlas Environmental Lab, he gained valuable administrative experience, contributing to the laboratory's operational efficiency and support functions.
Experience as Head Chef at Ikinari
From 2018 to 2019, Stephen Huang served as Head Chef at Ikinari in New York. During his one-year tenure, he was responsible for overseeing kitchen operations, menu planning, and ensuring high standards of food quality. His role demanded leadership skills and the ability to manage a team to deliver consistent culinary excellence.
Education at The City College of New York
Stephen Huang completed his education at The City College of New York, studying there for five years from 2013 to 2018. The academic foundation provided by his alma mater has equipped him with a diverse skill set applicable in various professional domains.
Quality Performance Metrics
Throughout his career, Stephen Huang has achieved a consistent quality performance metric of 99%-100%. This demonstrates his dedication to maintaining high standards in his professional duties, particularly in customer service roles.