Steve Hua

Steve Hua

Customer Service Specialist @ Maximus

About Steve Hua

Steve Hua is a Customer Service Specialist at MAXIMUS with a diverse background in sales and customer service, based in Rochester, New York.

Title

Steve Hua is currently a Customer Service Specialist at MAXIMUS, a role he has held since 2019. He operates in the Rochester, New York area.

Education and Expertise

Steve Hua studied at the State University of New York College at Brockport, focusing on Banking, Corporate, Finance, and Securities Law. He earned an Associate of Arts and Sciences (AAS) degree after completing his studies in one year, from 2012 to 2013.

Previous Positions

Steve Hua has held various positions in the sales sector. He worked as a Senior Sales Executive at Bad Drip Labs from 2015 to 2017. Before that, he managed 3 Days Vapor Lounge, where he significantly increased the establishment's gross profit within six months.

Sales Experience

Steve Hua has a diverse sales background, including experience in car sales, mortgage sales, high-speed internet, cellphone, Direct TV, and vape liquid sales at both retail and B2B levels. His broad range of sales roles has equipped him with a unique skill set and the ability to adapt to various markets.

Customer Service Skills

In his role at MAXIMUS and previous positions, Steve Hua has gained extensive training in billing and customer service. He is proficient in using multiple CRM systems, enhancing his ability to handle customer interactions efficiently and effectively.

Technical Proficiency

Steve Hua is skilled in creating PowerPoint presentations and is proficient in Microsoft Excel, Office, and Word. His technical skills augment his capacity to perform various tasks related to customer service and sales.

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