Suhelen Castillo
About Suhelen Castillo
Suhelen Castillo is a Customer Service Representative at MAXIMUS, providing Spanish interpretation and translation services. She has prior experience in quality control, cashiering, and customer service roles.
Title
Suhelen Castillo is a Customer Service Representative currently working at MAXIMUS in the Greater New York City Area.
Current Position at MAXIMUS
Suhelen Castillo has been employed at MAXIMUS as a Customer Service Representative since 2015. She is responsible for providing Spanish interpretation services for clients throughout the application enrollment process. Additionally, she facilitates translation services for non-English speaking callers according to established procedures. She also attends monthly meetings and trainings to keep her knowledge of all programs and systems current.
Previous Experience at Garyline
Before her current role, Suhelen Castillo worked at Garyline as part of the Quality Control team from 2014 to 2015. During her one-year tenure at the company located at 1745 Viele Ave, Bronx, NY 10471, she was involved in quality assurance activities to maintain product standards.
Cashier Experience at Jetro Restaurant Depot
From 2011 to 2014, Suhelen Castillo worked as a cashier at Jetro Restaurant Depot in Westchester County. Over her three years there, she handled various cashiering duties, helping to streamline checkout processes and ensure customer satisfaction.
Customer Service Role at Stream Global Services
Suhelen Castillo started her career at Stream Global Services as a Customer Service Representative from 2009 to 2011 in the Dominican Republic. She spent two years in this role, gaining foundational experience in customer service and support.