Sylvia Cheney
About Sylvia Cheney
Sylvia Cheney is a Michigan Enrolls Specialist at MAXIMUS with extensive experience in customer service, medical terminology, and financial management.
Current Position at MAXIMUS
Sylvia Cheney has been serving as a Michigan Enrolls Specialist at MAXIMUS since 2014, based in East Lansing. In this role, she leverages her extensive knowledge of medical terminology to effectively manage healthcare-related enrollments. Her responsibilities include guiding clients through complex enrollment processes and addressing their needs in a professional manner. Fluent in both English and German, Sylvia enhances communication with a diverse range of clients.
Previous Experience at Catalyst Rx
From 2010 to 2013, Sylvia Cheney worked as a Member Services representative at Catalyst Rx in the Lansing, Michigan area. During her three-year tenure, she was responsible for providing customer support and solutions in a medical setting. Her role involved extensive interaction with members, requiring a deep understanding of medical insurance processes and terminology.
Account Executive at American Hotel and Lodging Educational Institute
Sylvia Cheney served as an Account Executive at the American Hotel and Lodging Educational Institute from 2008 to 2009. Based in Lansing, her primary duties included managing accounts payable and receivable, which contributed significantly to the financial accuracy and efficiency of the institute. Her role required meticulous attention to detail and strong customer service skills.
Patient Advocate at L and S Associates
Between 2003 and 2008, Sylvia Cheney worked as a Patient Advocate at L and S Associates. Over her five-year tenure, she acted as a liaison between patients and healthcare providers, ensuring that patient needs were met effectively. Her experience in office and call center management aided in resolving issues efficiently and improving patient satisfaction.
Education at Career Quest Learning Center
Sylvia Cheney completed a program at Career Quest Learning Center from 2009 to 2010, acquiring key skills that have been instrumental in her professional career. Her education complements her extensive hands-on experience in customer service, financial management, and healthcare sectors.