Tammy Grant
About Tammy Grant
Tammy Grant is the Document Processing Unit Manager at Maximus, with extensive experience in document processing, quality assurance, and business management.
Current Position at Maximus
Tammy Grant is currently employed as the Document Processing Unit Manager at Maximus. Tammy began her role in this position in 2021. At Maximus, she oversees the document processing operations, ensuring efficiency and accuracy in handling documentation processes.
Career at Conduent
Tammy Grant served as a Document Processing Unit Manager at Conduent from 2018 to 2021, based in Richmond, Virginia, United States. Prior to this, she held the role of Quality Assurance Supervisor at Conduent from 2013 to 2018. Her roles at Conduent involved managing quality assurance and document processing functions, focusing on maintaining high standards and ensuring compliance with organizational guidelines.
Earlier Roles and Responsibilities
Tammy Grant has held various roles throughout her career, beginning as a Data Entry (Production Support) Supervisor at Xerox Business Services, LLC for 5 months in 2013. She also worked as a Provider Relations professional at CorVel Corporation from 2005 to 2012 in Glen Allen, Virginia. Additionally, she was an Appointment/Manifest Clerk at R & L Carriers from 2004 to 2005 and an Administrative Assistant to the Safety and Environmental Department at Boehringer Ingelheim from 2000 to 2002.
Educational Background
Tammy Grant studied at the University of Phoenix from 2007 to 2009, earning an Associate's Degree in Business Administration and Management, General. Her educational background has provided her with foundational knowledge essential for her roles in business management and operations.
Notable Projects and Achievements
Tammy Grant has led significant initiatives, including the Covid-19 Pandemic Business Unit Recovery Team, exemplifying her leadership in crisis management. She developed a business management process that offered critical real-time feedback affecting service level agreements, and implemented innovative solutions to address inadequate server equipment. Tammy received an Outstanding Achievement award for surpassing performance goals. At CorVel, she contributed to developing corporate resolutions and standard operating procedures and successfully maintained National Accounts, generating substantial revenue. Tammy also served as the primary contact for 130 contract administrators, resolving client data and contract rate issues.