Tandy Linzy
About Tandy Linzy
Tandy Linzy is a Call Center Manager at MAXIMUS with extensive experience in customer service and team leadership roles, previously working at Sprint and holding advanced degrees in Public Administration and Business Administration.
Title
Tandy Linzy is currently serving as a Call Center Manager at MAXIMUS. Tandy has held this position since 2019.
Experience at MAXIMUS
Before his current role, Tandy Linzy worked at MAXIMUS as an Operations Supervisor from 2017 to 2019 in Hampton, Virginia. During his tenure as Operations Supervisor, he gained significant experience overseeing call center operations and team management.
Experience at Sprint
Tandy Linzy has extensive experience working at Sprint, where he held several roles. His positions included Customer Retention Supervisor (2011-2016), Adapt Coach, ASll (2010), Account Services Specialist (2006-2010), and Team Lead (2002-2006). This breadth of roles provided him with a solid foundation in customer service and team leadership.
Education and Expertise
Tandy Linzy holds a Master of Public Administration (MPA) from Strayer University-Virginia, completed between 2007 and 2010. He also earned a Bachelor of Business Administration (B.B.A.) in Small Business Management & Entrepreneurship from Strayer University-Virginia, completed between 2003 and 2007. His educational background has equipped him with strong management and public administration skills.
Leadership and Development Programs
Tandy Linzy has developed and coordinated programs focused on teamwork and conflict management. These initiatives have contributed to successful team development and improved overall team performance. In his roles, he provided coaching and developmental sessions that led to significant enhancements in team efficiency.
Community Contributions
Tandy Linzy has contributed to community services by writing, receiving, and monitoring grants. His efforts have enhanced community services and programming initiatives. Additionally, he facilitated workshops and planned special events, demonstrating strong organizational and leadership skills.