Thomas Zadiraka
About Thomas Zadiraka
Thomas Zadiraka is a Service Desk Analyst at MAXIMUS with a diverse background in technical support and network administration roles across various companies.
Service Desk Analyst at MAXIMUS
Thomas Zadiraka has been a Service Desk Analyst at MAXIMUS since 2017. Based in the Greater Minneapolis-St. Paul Area, he plays a critical role in providing technical assistance and support to users within the organization. His responsibilities include troubleshooting hardware and software issues, ensuring efficient IT service delivery, and supporting end-users in resolving their technical concerns promptly and effectively.
Videoconferencing Technician at Eminent Technical Solutions
Thomas previously worked as a Videoconferencing Technician at Panasonic Automotive Systems Inc., a role he held through a contract with Eminent Technical Solutions from 2016 to 2017. During his tenure, he was responsible for setting up and managing 'All Hands' meetings, facilitating employee and leadership interactions, and ensuring the smooth operation of videoconferencing services. He also handled remote review and troubleshooting of Cisco video codecs across various North American offices and plants, and utilized Crestron 8X8 Digital Media Switcher for proper routing during large-scale meetings.
Associate Media Engineer at Taj Technologies Inc.
Thomas worked as an Associate Media Engineer for Taj Technologies Inc. from 2015 to 2016. Stationed at Mayo Clinic Media Services in the Siebens Building in Rochester, MN, Thomas was part of the team managing media services, contributing to the technical setup and maintenance of media-related systems within the Mayo Clinic to support their medical and educational initiatives.
Background in IT and Technical Support Roles
Throughout his career, Thomas Zadiraka has accumulated extensive experience in various IT and technical support roles. He held positions such as a Commercial Support Desk Analyst at Aerotek, Desktop Support Technician at Tanson Corp, 2nd-Level Helpdesk Analyst at Lifetouch Portrait Studios, and Network and Desktop Support Technician at Computer Danamics. His roles have involved providing advanced technical support, deploying Windows operating systems, and delivering network administration and support services.
Education in Theology, Philosophy, and Pastoral Studies
Thomas Zadiraka has a diverse educational background. He earned a Master's Degree in Theology and Religious Vocations from Gordon Conwell Theological Seminary, a Bachelor's Degree in Philosophy from The University of Akron, and a Diploma in Pastoral Studies with a Greek emphasis from Moody Bible Institute. His academic achievements underscore a solid foundation in theological education and philosophy, which complements his technical expertise.