Tim Burrell
About Tim Burrell
Tim Burrell is a Call Center Supervisor at Maximus Federal Services, Inc. in Phoenix, Arizona, with extensive experience in customer service and call center roles.
Title
Tim Burrell holds the position of Call Center Supervisor at Maximus Federal Services, Inc. He works in the Phoenix, Arizona Area.
Current Role at Maximus Federal Services, Inc.
Tim Burrell is currently serving as a Call Center Supervisor at Maximus Federal Services, Inc. He operates in the Phoenix, Arizona Area. In this capacity, he oversees a web chat team that focuses specifically on Medicare and the Affordable Care Act (ACA) Marketplace. He has been overseeing this team since October 2013.
Previous Experience at Maximus Federal Services, Inc.
Before supervising the web chat team focused on Medicare and the ACA Marketplace, Tim Burrell worked on the Federal student aid contract at Maximus Federal Services, Inc. He dedicated 8 years to this role, building a solid foundation in customer service expertise in federal services.
Prior Work Experience
Tim Burrell has accumulated valuable experience in customer service roles at various organizations. He worked at DeerField & Assoc. as a Customer Service Rep from 1999 to 2005. Before that, he served as a Call Center Rep at Journal and Courier from 1997 to 1999.
Education Background
Tim Burrell completed his high school education at Washington High School in Phoenix, AZ. He attended from 1992 to 1996, providing a foundational academic background that preceded his extensive career in customer service and call center management.