Valerie Cruz
About Valerie Cruz
Valerie Cruz is a Case Manager at Maximus with a diverse background in customer service and banking. She has extensive experience in various roles across multiple industries, including real estate and financial services.
Current Role at Maximus
Valerie Cruz currently serves as a Case Manager at Maximus in the United States. She has been working with the company since 2019, where she provides guidance and connections for individuals seeking to realign their careers. Her role includes advocating for individuals in search of employment and vocational training.
Previous Experience at Douglas Elliman Real Estate
Before joining Maximus, Valerie Cruz was an Administrative Specialist at Douglas Elliman Real Estate from 2018 to 2019. In this role, she was based in the Greater New York City Area and performed various administrative tasks to support real estate operations.
Tenure at HSBC
Valerie Cruz also worked at HSBC as a Senior Customer Service Representative from 2017 to 2018. Her jurisdiction was within the United States, where she dealt with customer service responsibilities, contributing to maintaining high customer satisfaction levels.
Role at Popular Community Bank
In 2015, Valerie Cruz joined Popular Community Bank as a Sales and Service Manager, where she worked for eight months in the Greater New York City Area. In this managerial position, she was responsible for sales and service oversight, helping to improve branch performance.
Early Career at Chase and Citi
Valerie Cruz's early career involved various roles at Chase and Citi. From 2012 to 2014, she was a Personal Banker and Business Banking Specialist at Chase in New York. Prior to that, she served as a Teller at Chase from 2011 to 2012. She worked as a Lead Financial Associate and Service Officer at Citi from 2006 to 2011 in Bronx, New York, where she managed financial services and customer relations.