Vicky White
About Vicky White
Vicky White is a Site Manager at MAXIMUS with extensive experience in operations management, having previously worked at Alorica, Sitel, and Excell Agent Services, LLC.
Title and Current Role at MAXIMUS
Vicky White serves as a Site Manager at MAXIMUS based in Las Cruces, New Mexico. She has been with the company since 2017. In her role, she is responsible for implementing strategies that have significantly improved call center efficiency and customer satisfaction. Her expertise includes extensive experience in payroll processing and managing large teams, overseeing up to 250 employees. She has also been recognized for her exceptional performance, receiving the Top Operational Manager ranking within the enterprise.
Previous Roles at Alorica and Sitel
Before joining MAXIMUS, Vicky White worked at Alorica as a Sr. Operations Manager in Colorado Springs, Colorado for 6 months in 2017. Prior to this, she spent 11 years at Sitel as Site Operations Manager in the Las Cruces, New Mexico Area. During her tenure at both companies, she developed substantial operational management skills, focusing on enhancing efficiency and team performance.
Early Career at Excell Agent Services, LLC
Vicky White's early career included a role as Supervisor at Excell Agent Services, LLC. She worked with the company from 1997 until 2003, for a total of 6 years. Her time in this position laid the foundation for her subsequent roles in operational and site management.
Education at New Mexico State University
Vicky White pursued higher education at New Mexico State University. She studied Business Administration and Management, General, earning her qualification over a span of 2 years from 1988 to 1990. This educational background provided her with the foundational knowledge and skills that have supported her career in various operational management roles.