Vivek Mehandru
About Vivek Mehandru
Vivek Mehandru is a Customer Service Representative at Maximus and a Shift Manager at Pizza Hut, with a background in marketing and customer service.
Professional Experience at Maximus
Vivek Mehandru has been working as a Customer Service Representative at Maximus in Victoria, British Columbia, Canada since 2021. His role involves handling customer inquiries, providing service information, and resolving issues effectively. This position underlines his skills in customer management and problem resolution.
Shift Manager Role at Pizza Hut
Since 2021, Vivek Mehandru has held the position of Shift Manager at Pizza Hut. In this role, he is responsible for overseeing daily operations, managing staff schedules, and ensuring customer satisfaction within the restaurant. These responsibilities highlight his capabilities in team leadership and operational management.
Senior Customer Service Advisor at Concentrix
Vivek Mehandru worked as a Senior Customer Service Advisor at Concentrix in Gurgaon, Haryana, India from 2017 to 2019. Over his two years at Concentrix, Vivek was involved in providing high-level customer service, mentoring junior staff, and implementing service improvements. His experience here deepened his expertise in the telecommunication industry.
Marketing Manager at Nadeus Health Care
From 2013 to 2017, Vivek Mehandru served as Marketing Manager at Nadeus Health Care in Punjab, India. During this period, he developed and executed marketing strategies, handled market research, and managed promotional campaigns. This role augmented his knowledge in the pharmaceutical industry and honed his marketing skills.
Master of Global Management from Royal Roads University
Vivek Mehandru earned his Master of Global Management with a specialization in International Business from Royal Roads University, where he studied from 2019 to 2021. This advanced degree program provided him with a broad understanding of global business practices and strategic management.
Bachelor of Computer Application from DAV College Jalandhar
Vivek Mehandru completed his Bachelor of Computer Application degree at DAV College Jalandhar from 2007 to 2010. This undergraduate program laid a solid foundation in computer applications, equipping him with essential technical skills applicable in various professional contexts.