William Beauchamp
About William Beauchamp
William Beauchamp is an Operations Supervisor at Maximus and a Site Quality Lead at Maximus Federal, with a background in customer service and operations management.
Professional Title
William Beauchamp holds the title of Operations Supervisor. He has extensive experience in operational management and quality supervision, currently serving in significant roles at Maximus and Maximus Federal.
Current Positions
William Beauchamp currently works at Maximus as an Operations Supervisor, a position he has held since 2020. Additionally, he serves as the Site Quality Lead at Maximus Federal since 2019, based in Lynn Haven, Florida.
Previous Work Experience
Prior to his roles at Maximus, William Beauchamp served as an Operations Supervisor at General Dynamics Information Technology from 2014 to 2019 in Lynn Haven, FL. He previously managed customer service at BookIt.com as Customer Service Manager from 2011 to 2013 in Panama City Beach, FL.
Educational Background
William Beauchamp studied Military History at Southern New Hampshire State University, where he earned a Master of Arts (MA) degree from 2014 to 2016. He also holds a Bachelor of Arts (BA) degree in Social Sciences from Florida State University, earned between 2011 and 2013. Additionally, he achieved a Master of Business Administration (MBA) from Southern New Hampshire University.
Operational Achievements
During his tenure at General Dynamics Information Technology, William Beauchamp made notable improvements to key performance indicators. He raised team scorecard points from 19.45 to 79.19, enhanced the quality score from 87.70% to 95.35%, and increased the PPOM score from 90.32% to 99.91%. Furthermore, he improved team adherence from 87.93% to 93.09% through rigorous instruction and diligent tracking.