Wilson Frazier
About Wilson Frazier
Wilson Frazier is a Call Center Trainer at MAXIMUS with a background in wireless, insurance, and government sectors. He holds a Bachelor of Science in Marketing from Western Governors University and is known for his commitment to personal and professional development and excellence in sales.
Title
Wilson Frazier serves as a Call Center Trainer at MAXIMUS in Irving, Texas, United States. He has held his current position since 2018. His role involves training call center employees to enhance their skills, performance, and ability to serve customers effectively.
Education and Expertise
Wilson Frazier holds a Bachelor of Science degree in Marketing/Marketing Management, General from Western Governors University, where he studied from 2016 to 2020. His academic background provides him with a solid foundation in marketing principles and management strategies, which he applies in his professional role.
Industry Background
Wilson Frazier has a diverse industry background, having worked in the wireless, insurance, and government sectors. His varied experience adds depth to his expertise, allowing him to bring a broad perspective to his current role at MAXIMUS.
Professional Development
Wilson Frazier is committed to continuous personal and professional development. He engages in both formal education and self-study to improve his skills and knowledge. This dedication is reflected in his consistent performance at the top of the sales leaderboard.
Customer Service and Training
Wilson Frazier is passionate about serving customers and helping others do the same. As a Call Center Trainer, he focuses on fostering a customer-centric approach among employees. His goal is to be a change agent in the sales landscape, ensuring that customer service is prioritized and optimized.