Winnie Li
About Winnie Li
Winnie Li is a MassHealth Premium Billing Specialist/Analyst at MAXIMUS and a SNAP Case Manager at the Commonwealth of Massachusetts, with a background in client services, administration, and community service coordination.
Current Roles at Commonwealth of Massachusetts
Winnie Li is presently working as a SNAP Case Manager at the Commonwealth of Massachusetts in Boston, MA since 2017. Her role involves managing the Supplemental Nutrition Assistance Program (SNAP) cases, ensuring that individuals and families receive the necessary benefits and support. This position demands a thorough understanding of state policies, exceptional organizational skills, and the ability to provide guidance to those in need.
Position at MAXIMUS
Winnie Li is currently employed by MAXIMUS as a MassHealth Premium Billing Specialist/Analyst in Boston, MA since 2013. In this role, she focuses on managing and analyzing premium billing for MassHealth, a program that provides health benefits to Massachusetts residents. Responsibilities likely include processing payments, resolving billing discrepancies, and supporting clients with their billing inquiries.
Previous Experience at MAXIMUS
Prior to her current role at MAXIMUS, Winnie Li worked as a Senior Client Service Representative Call Center from 2011 to 2012. Her responsibilities would have involved addressing client inquiries, providing customer support, and ensuring client satisfaction through effective communication and problem-solving.
Experience at US Census Bureau
In 2010, Winnie Li worked as an Enumerator for the US Census Bureau in Waltham, MA for a month. This temporary position included duties such as collecting census data from residents, ensuring accurate information recording, and possibly verifying and correcting census records.
Administrative Role at New York Life Agent’s Assistant
Winnie Li served as an Administrative Office Assistant at New York Life Agent’s Assistant from 2006 to 2010 in Malden, MA. Her role would have included office management tasks such as handling correspondence, scheduling appointments, maintaining records, and providing administrative support.
Internship at Great Wall Center
Winnie Li gained experience as an Editor/Community Service Coordinator during her internship at Great Wall Center from 2003 to 2004 in Malden, MA. Responsibilities likely included editing written materials and coordinating community service projects, contributing to the center's mission and outreach efforts.
Educational Background
Winnie Li attended the University of Massachusetts Boston, where she studied English and East Asian Studies, earning a Bachelor of Arts degree from 2003 to 2007. Her academic background provided her with a strong foundation in language and cultural studies, essential skills that are beneficial in her professional endeavors.