Yara Olmo Ferrer
About Yara Olmo Ferrer
Yara Olmo Ferrer is a Bilingual Customer Service Specialist III at MAXIMUS, with a background in customer service, tutoring, and sales, and a strong educational foundation in mathematics.
Title: Bilingual Customer Service Specialist III
Yara Olmo Ferrer currently holds the position of Bilingual Customer Service Specialist III at MAXIMUS. She has been serving in this role since 2017, where she operates in the Rochester, New York Area. As a Bilingual Customer Service Specialist, Yara is responsible for providing customer service support in both English and a second language, showcasing her linguistic versatility in handling various customer inquiries and issues.
Previous Experience at Monroe Community College
Yara Olmo Ferrer accumulated valuable experience working at Monroe Community College in several capacities. In 2016, she was employed as a Student Aide for 7 months and also took on the role of a Tutor for 5 months. These positions allowed her to engage with students by providing academic support and facilitating their learning processes in various subjects.
Worked as Sales Associate at Prestige Boutique
In 2015, Yara Olmo Ferrer worked as a Sales Associate at Prestige Boutique located in Greece Ridge Mall for 6 months. Her responsibilities included assisting customers with their purchases, managing merchandise, and providing personalized shopping experiences to enhance customer satisfaction.
Student Worker at RITZ Sports Zone
Between 2014 and 2015, Yara Olmo Ferrer held a position as a Student Worker at RITZ Sports Zone within Rochester Institute of Technology, for 10 months. In this role, she likely was involved in supporting the daily operations of the sports zone, ensuring an organized and functional environment for its users.
Educational Background in Mathematics and Computational Mathematics
Yara Olmo Ferrer has a robust academic background in mathematics. She attended Monroe Community College from 2015 to 2016, where she studied Mathematics. Following that, she pursued a degree in Computational Mathematics at Rochester Institute of Technology, studying there from 2014 to 2020. This extensive academic training has equipped her with a deep understanding of mathematical concepts and computational techniques.