Alessandra Bouchard
About Alessandra Bouchard
Alessandra Bouchard is the Director of Administration & Business Processes at MBTA, with a background in strategic initiatives and operational excellence in various mission-driven organizations.
Current Role at MBTA
Alessandra Bouchard holds the position of Director, Administration & Business Processes at the Massachusetts Bay Transportation Authority (MBTA) since 2023. Her responsibilities encompass overseeing administrative functions and refining business processes to enhance operational efficiency. The role places her in Boston, Massachusetts, where she implements strategic measures to support the organization's mission.
Past Experience at MBTA
Before becoming the Director, Administration & Business Processes at MBTA, Alessandra Bouchard served as Deputy Director, Lean Analytics from 2021 to 2023. In this capacity, she focused on leveraging data analytics to drive improvements and efficiency within the organization. Her contributions played an essential role in streamlining operations through data-driven insights.
Consulting and Project Management Roles
Alessandra Bouchard has a diverse background in consulting and project management. She worked as a Consultant at Axiom Consultants in 2021 for 7 months. She also served as a Project Program Manager at Innovate@BU BUild Lab from 2020 to 2021, managing initiatives aimed at fostering innovation and entrepreneurship. Additionally, she completed a Market Research & Strategy Internship at Learning Games Network in 2020.
Roles in Academia and Healthcare
Alessandra Bouchard's career includes significant roles in academia and healthcare. At the MIT Sloan School of Management, she was Assistant Director, Strategic Initiatives from 2017 to 2019 and Assistant Director, Annual Giving from 2016 to 2017. At Harvard University, she held multiple positions including Group Leader and Development Assistant. Early in her career, she worked at Boston Children's Hospital as a Genetics Clinic Coordinator and at the American Red Cross as an Assistant.
Educational Background
Alessandra Bouchard earned her MBA with a focus on the Social Impact Program from the Questrom School of Business, Boston University, in 2021. She also holds a B.A. in American Studies with a concentration in Gender Studies from the University of Notre Dame. Her education provides a strong foundation for her roles in strategy development and operational efficiency.