Anna Woorim Chung
About Anna Woorim Chung
Anna Woorim Chung is a Senior UX Designer at MBTA, with a background in media studies and computer science. She has extensive experience in UX design and user research, focusing on creating functional tools for users.
Current Role at MBTA
Anna Woorim Chung serves as a Senior UX Designer at the Massachusetts Bay Transportation Authority (MBTA) since 2022. In this role, she is focused on designing user-friendly products that prioritize functionality, particularly tools that assist riders in accessing essential information on mbta.com. Her efforts contribute significantly to enhancing the overall user experience for public transit passengers in Boston, Massachusetts.
Previous Experience at MBTA
Before her current role, Anna Woorim Chung worked as a UX Designer at the MBTA from 2021 to 2022. During this period, she was instrumental in executing design projects that improved the user interface and experience for the transit authority's digital platforms. Her work laid the groundwork for her subsequent promotion to Senior UX Designer within the organization.
Experience at Publicis Sapient
Anna Woorim Chung served as an Experience Designer at Publicis Sapient from 2020 to 2021 in Washington, District of Columbia. In this capacity, she engaged in designing innovative digital experiences, leveraging her expertise in user research and interaction design to create customer-centric solutions for various clients.
Educational Background
Anna Woorim Chung holds a Master of Science in Comparative Media Studies from the Massachusetts Institute of Technology (MIT), where she studied from 2018 to 2020. She also earned a Bachelor's Degree in Media Studies & Computer Science from Pomona College, where she studied from 2014 to 2018. Her educational background combines media theory and technical skills, providing a robust foundation for her work in UX design and user research.
Early Career and Internships
Anna Woorim Chung has held several internships that contributed to her expertise in user experience and technology. She worked as a User Research Intern at Formlabs in Somerville, MA, and as a UX Designer/Researcher at the MIT Media Lab's Center for Civic Media. She also gained experience as a VR Research Intern at the USC Institute for Creative Technologies and an IT Intern at Los Angeles Cleantech Incubator. Additionally, she served as a Student Consultant at Pomona College's Information Technology Services, showcasing her longstanding commitment to the tech and design fields.