Carter Jones
About Carter Jones
Carter Jones is the Lead Communications Manager at MBTA, with a background in marketing, operations, and public affairs.
Company
Carter Jones is currently working at the Massachusetts Bay Transportation Authority (MBTA) in Boston, MA. He has been with the MBTA since 2018.
Title
Carter Jones holds the position of Lead Communications Manager at the MBTA.
Education and Expertise
Carter Jones studied at the University of Arizona, where he obtained a Bachelor of Arts (B.A.) in Political Science and Government. His education spans from 2010 to 2013.
Previous Work Experience
Prior to his current role, Carter Jones has worked in various capacities. He was a Marketing Manager at Carney Hospital from 2017 to 2018 in Dorchester, MA. Before that, he served as Operations Supervisor at The TJX Companies, Inc. from 2015 to 2016 in Woburn, MA. He also worked as a Public Affairs Consultant for Kinder Morgan, Inc. on the Sierrita Lateral Pipeline project from 2013 to 2015 in Tucson, Arizona Area. Additionally, he was a Volunteer Coordinator for Arizona's 8th Congressional District Special Election and Arizona's 2nd Congressional District Election in 2012.
Achievements
At the MBTA, Carter Jones implemented the agency's first email marketing campaign, which increased rider engagement and satisfaction. He organized the MBTA Corporate Volunteer Program for large citywide events, effectively coordinating with other organizations and preparing volunteers to assist riders during high-capacity operations. Furthermore, he developed integrated marketing campaigns that engaged riders at key touch points, highlighting system improvements from the state's $8 billion, 5-year capital investment plan.