Chris Dawson, MBA
About Chris Dawson, MBA
Chris Dawson, MBA, is the LMS Coordinator at MBTA, providing administrative and technical support to the Operations Training Department and maintaining training records for over 4000 employees.
Current Role at MBTA
Chris Dawson is currently serving as the LMS Coordinator at MBTA, based in Boston, Massachusetts, beginning in 2023. In this role, he provides both administrative and technical support to the Operations Training Department. His responsibilities include maintaining training records for over 4000 employees, ensuring data integrity, and adhering to best practices. He collaborates with the Information Technology Department to develop system and data integration capabilities and assists in the maintenance of the library of online training courses within the Learning Management System. Additionally, he monitors training completion and communicates deadlines to Operations managers.
Previous Experience at Haffner's Energy
Before joining MBTA, Chris Dawson worked at Haffner's Energy as a Distribution Specialist from 2021 to 2023, serving for 2 years in Lawrence County, Pennsylvania. His role involved overseeing the distribution logistics, likely enhancing his skills in operations management and coordination.
Experience at Paul Revere Transportation, LLC
From 2017 to 2021, Chris Dawson was a Dispatch Supervisor at Paul Revere Transportation, LLC in Massachusetts. During his 4-year tenure, he managed dispatch operations which would have included scheduling, coordination, and possibly dealing with logistical challenges associated with transportation services.
Customer Experience Management at Citizens Bank
Chris Dawson held the position of Branch Customer Experience Manager at Citizens Bank from 2015 to 2017, where he worked for 2 years in the Greater Boston Area. In this role, he managed customer interactions and aimed to enhance the overall customer experience, leveraging his insights and skills in customer service and relationship management.
Educational Background
Chris Dawson holds an MBA in International Business from Arizona State University, which he earned between 1997 and 1999. Additionally, he received a BSBA in Management Systems from the same institution, studying from 1991 to 1993. He also achieved a BSBA in Marketing from the University of Arizona, where he studied from 1987 to 1993. His educational background provides a strong foundation in business administration, management, and marketing.