Dorsey Dugan
About Dorsey Dugan
Dorsey Dugan is the Road Control Supervisor at MBTA in Boston, MA, with a background in transportation planning and operations. He co-founded a web-based application for real-time bus tracking and is an active member of the City of Boston Special Events Committee.
Current Role at MBTA
Dorsey Dugan currently holds the position of Road Control Supervisor at the Massachusetts Bay Transportation Authority (MBTA) in Boston, MA. He has been in this role since 2016. In this capacity, he is responsible for overseeing and facilitating all construction projects that impact bus operations. Additionally, he ensures compliance with the Right-of-Way policy. Dugan represents Bus Operations at public and community meetings, serving as a liaison for external and interdepartmental issues.
Previous Positions at MBTA
Before becoming a Road Control Supervisor, Dugan held several other roles at the MBTA. From 2014 to 2016, he served as a Senior Transportation Planner. Prior to that, he was a Schedules Clerk from 2012 to 2014 and a Bus Operator from 2011 to 2012. Each position provided him with unique insights and experiences that contribute to his comprehensive understanding of transportation planning and operations.
Education and Qualifications
Dorsey Dugan earned both his Bachelor's and Master's degrees from Eastern Nazarene College. He studied Business Administration and Management, General for his Bachelor's degree from 2002 to 2004. He then pursued a Master of Science and Management in Business Administration, Management and Operations from 2005 to 2007. This educational background has equipped him with the management and operational skills necessary for his roles at MBTA.
Co-founder of Skate App
Dugan is a co-founder of Skate, a web-based application designed for real-time tracking of bus locations and performance. This innovative tool greatly enhances the efficiency and transparency of bus operations, providing both passengers and operators with valuable real-time information.
Active Member of the City of Boston Special Events Committee
In addition to his roles at MBTA, Dugan is an active member of the City of Boston Special Events Committee. This committee is responsible for approving events that impact the MBTA, public safety, and city services. His participation ensures that events run smoothly and do not disrupt transportation services.