Efrain Morales
About Efrain Morales
Efrain Morales is a Communications Systems Administrator at MBTA, responsible for managing various communication systems and supporting Windows Server environments.
Current Role at MBTA
Efrain Morales has served as a Communications Systems Administrator at the Massachusetts Bay Transportation Authority (MBTA) since 2011. In this role, he is responsible for the daily operations of MBTA's critical communications systems, including the EDACS IP Digital Trunked Two-Way Radio System, Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL) Systems, Radiating Antenna Systems (RAS), Audio Recording Equipment, and Telco T1 Special Service Circuits.
Previous Experience at MBTA Transit Police
Before his current role, Efrain Morales worked as a Network/System Administrator for the MBTA Transit Police from 2007 to 2011. His duties included implementing, maintaining, and troubleshooting PC and radio console hardware and software. Additionally, he evaluated and recommended the purchase of new computers, network hardware, peripheral equipment, and software to enhance system performance and security.
Earlier Career Positions
Prior to joining MBTA, Efrain Morales served as an SMB IT Consultant at Syndeo Tech in Andover, MA, from 2006 to 2007. From 2001 to 2006, he worked as a System Administrator at Tour Andover Controls in North Andover, MA. Each role involved significant responsibilities in networking, systems administration, and maintenance.
Educational Background and Certifications
Efrain Morales has a comprehensive educational background in computer and information sciences. He obtained a Computer Systems and Network Technology Certificate from Computer Learning Centers of New England from 1999 to 2001. He also holds an Associate of Science (A.S.) in Computer and Information Sciences from Northern Essex Community College. Additionally, he has earned various certifications, including CCNA Routing & Switching from Cisco University, ICND 1 - Interconnecting Cisco Network Devices, and MCP - Windows 2000 Server.
Technical Skills and Expertise
Efrain Morales possesses extensive technical skills, especially in system and network administration. He administers and supports a Windows Server 2003/2008 Active Directory environment and monitors system performance and functionality for MBTA's communication systems. His expertise extends to evaluating and recommending new technological purchases to ensure the optimal performance of MBTA's communication infrastructure.