Jay M.
About Jay M.
Jay M. is the Supervisor of Light Rail Maintenance at MBTA and has extensive experience in the automotive service industry.
Current Role at MBTA
Jay M. currently serves as the Supervisor of Light Rail Maintenance at MBTA. He took on this role in 2016 and is based in Newton, MA. In this position, Jay is responsible for overseeing the upkeep and operation of light rail systems. His duties likely include managing maintenance schedules, coordinating with technical staff, and ensuring that safety protocols are followed meticulously.
Commercial Fleet Manager at Quirk Auto Dealers
Jay M. is also engaged as a Commercial Fleet Manager at Quirk Auto Dealers, located in Quincy. This role involves extensive responsibilities such as client acquisition, payroll management, and handling the hiring and termination processes. Since joining in 2008, Jay has demonstrated notable skills in fleet operations and commercial sales.
Previous Roles in Automotive Service Management
Jay M. has a robust background in automotive service management, with past roles at various dealerships. He worked at Quirk Chevrolet as an Assistant Service Manager from 2008 to 2011, Bernardi Toyota from 2006 to 2008, Muzi Ford from 2012 to 2013, and McGee Chevrolet for 5 months in 2011. Additionally, Jay managed Monro Muffler in Stoughton from 2011 to 2012. His extensive experience speaks to his expertise in service management and client relations.
Education in Business Management
Jay M. studied Business Management at UMass Boston, completing his degree program from 1999 to 2004. The academic foundation provided by his education has equipped Jay with the necessary skills to excel in his various managerial roles within the automotive service and maintenance industry.
Professional Achievements
In his current managerial role, Jay M. has achieved an average customer satisfaction index of 98% and managed to achieve an 18% growth in gross profit month over month. He is responsible for daily dispatching, fixed operations, and route assignments for parts drivers. His records indicate strong professional relationships with all previous employers and no history of job terminations.