Katherine A. Knowlton
About Katherine A. Knowlton
Katherine A. Knowlton is the Manager of Graphics & Wayfinding at MBTA, with extensive experience in graphic design, wayfinding, and creative direction.
Current Role at MBTA
Katherine A. Knowlton currently holds the position of Manager of Graphics & Wayfinding at MBTA. She has been serving in this role from 2011 up to present in Boston, MA. In this position, she oversees the design and construction phases of the MBTA Wayfinding team to ensure adherence to the highest standards for permanent signage and community interpretive mural projects. Her responsibilities include collaboration with both private and government entities to maintain compliance with necessary standards and guidelines aimed at enhancing customer service.
Previous Experience at MBTA
Before becoming the Manager of Graphics & Wayfinding at MBTA, Katherine A. Knowlton worked as a Senior Graphic Designer/Wayfinding Coordinator from 1997 to 2011. During her 14-year tenure in Boston, MA, she focused on enhancing the visual communication and wayfinding systems to improve customer experience and navigation within the MBTA system. Her role was crucial in the development and implementation of integrated technology solutions aimed at bettering customer service and communication systems.
Experience at Urban Creative Illustration & Design
Katherine A. Knowlton served as Creative Director and Owner at Urban Creative Illustration & Design from 1988 to 1997 in Vancouver, British Columbia. She was responsible for overseeing all creative aspects of the company, including managing accounts in Alberta. Her leadership in the design field helped establish a strong reputation for the company within the creative industry.
Educational Background
Katherine A. Knowlton has an extensive educational background. She achieved a Bachelor of Fine Arts in Visual Communications Design from the University of Alberta in 1970. She furthered her education by obtaining a master’s degree from Harvard Extension School between 2000 and 2003. Additionally, she completed a Business Administration and Management Certification at Harvard University, studying Marketing Management and Public Relations from 2001 to 2003.
Early Career Roles
Katherine A. Knowlton began her career as an Interior Design Assistant/Intern at Koliger Schmidt Architects-Engineers from 1986 to 1987. During this 10-month period, she gained hands-on experience that would lay the groundwork for her future roles in design and wayfinding.