Lisa Radosta
About Lisa Radosta
Lisa Radosta is the Deputy Director of Administration at MBTA and a Real Estate Agent/Office Manager at Kelley & Rege Properties, Inc. She has extensive experience in administration, real estate, and customer service management.
Title
Lisa Radosta currently holds the position of Deputy Director of Administration at MBTA. In addition to this role, she is a Real Estate Agent and Office Manager at Kelley & Rege Properties, Inc.
Current Roles at MBTA and Kelley & Rege Properties
Lisa Radosta has been serving as the Deputy Director of Administration at MBTA since 2013 in Boston, MA. She oversees the development and management of the Customer Experience budget and participates in the competitive selection processes for publicly bid customer experience contracts. Additionally, since 2005, she has been working at Kelley & Rege Properties, Inc. in Milton, MA, where she manages office operations and engages in real estate activities.
Previous Experience in Various Roles
Lisa Radosta has a diverse professional background. She worked as a Massage Therapist at Aria Salon & Spa from 2002 to 2020 in Quincy, MA. Before that, she was the Assistant Vice President at Sovereign Bank of New England from 1987 to 2006 in Boston, MA. This varied experience has endowed her with a wide skill set adaptable to various industries.
Responsibilities and Initiatives at MBTA
In her role at MBTA, Lisa Radosta is responsible for developing internal processes to improve customer satisfaction. She also conducts ad-hoc secondary market research to support customer initiatives. Her involvement in developing MBTA's internal Intranet has been crucial for enhancing digital communication among employees.