Megan Chann (She/Her)
About Megan Chann (She/Her)
Megan Chann is the Director of Maintenance Operations and Strategy at MBTA, with extensive experience in process engineering, lean six sigma methodologies, and project management.
Director of Maintenance Operations and Strategy at MBTA
Megan Chann has been serving as the Director of Maintenance Operations and Strategy at MBTA since 2019. In this role, she focuses on implementing continuous improvement initiatives to enhance infrastructure maintenance operations. She manages an operations administration team, emphasizing efficiency and effectiveness in maintenance processes. Megan leverages her extensive experience to drive strategic projects aimed at optimizing operational performance in Boston, Massachusetts.
Previous Role as Director of Lean Strategy at MBTA
Before her current position, Megan Chann worked at MBTA as the Director of Lean Strategy from 2018 to 2019. In this capacity, she applied lean six sigma methodologies to redesign processes, aiming to streamline operations and improve service delivery. Her role was crucial in driving operational improvements within the Greater Boston Area's public transportation system.
Business Development and Operations Internship at CarDash
In 2017, Megan Chann interned at CarDash as a Business Development and Operations Intern for 2 months in the San Francisco Bay Area. During her internship, she contributed to initiatives that supported business growth and operational efficiency, gaining valuable experience in the startup environment.
Mechanical Engineering and Business Administration Education
Megan Chann holds an MBA in Business Administration and Management from Harvard Business School, where she studied from 2016 to 2018. Prior to that, she earned a Bachelor of Science degree in Mechanical Engineering from Rose-Hulman Institute of Technology, graduating in 2011. Her educational background underpins her expertise in both engineering and business management.
Extensive Engineering Experience at Arconic and Alcoa
Megan Chann has extensive experience in the engineering field, having worked at Arconic as a Lead Process Engineer - Automation/Senior Process Engineer in 2016 for 7 months, and earlier as a Process Engineer from 2013 to 2016. At Alcoa, she served as an EDP Program Engineer from 2011 to 2013. Her roles involved integrating new automation technologies and managing large scale manufacturing operations, emphasizing statistical analysis and project management.