Mindy Villaran
About Mindy Villaran
Mindy Villaran is a User Experience Designer at MBTA's Customer Technology Department in Boston, Massachusetts, with a background in graphic design and experience design roles at IBM, Dell EMC, and several other companies.
Current Position at MBTA
Mindy Villaran currently holds the position of User Experience Designer in the Customer Technology Department at MBTA in Boston, Massachusetts. She has been serving in this role since 2020. In this position, she focuses on improving the user experience for customers utilizing MBTA services.
Previous Roles at IBM
Before joining MBTA, Mindy Villaran worked at IBM in various roles. She was an Experience Design Lead for the Digital Recruiting Experience for nine months in 2020 in Cambridge, Massachusetts. Prior to that, she served as a Service & Experience Designer in the Global Talent Acquisition team from 2018 to 2020.
Experience at Dell EMC
From 2016 to 2018, Mindy Villaran was an Associate User Experience Designer at Dell EMC in Hopkinton, Massachusetts. During her tenure, she contributed to developing user experience strategies and enhancing digital interactions for Dell EMC products.
Graphic Design Internships
Mindy Villaran gained extensive experience through multiple graphic design internships during 2015 and 2016. She interned at SAC Designs, Inc. in Stoneham, MA, CommCreative in Framingham, MA, Credo Reference in the Greater Boston Area, and Proverb LLC in the Greater Boston Area. These internships provided foundational skills and insights into the graphic design industry.
Education in Graphic Design
Mindy Villaran holds a Bachelor's Degree in Graphic Design from the Massachusetts College of Art. She studied there from 2012 to 2016, equipping herself with the technical and creative skills necessary for a successful career in user experience and graphic design.