Sara Walsh Mulligan
About Sara Walsh Mulligan
Sara Walsh Mulligan is the Director of System Implementation, Fare Transformation at MBTA, with extensive experience in project management and digital strategy across various organizations.
Work Experience at MBTA
Sara Walsh Mulligan currently holds the position of Director of System Implementation, Fare Transformation at MBTA. She has been in this role since 2016. Based in Boston, Massachusetts, Sara is responsible for overseeing the systemic implementation strategies and transformation of fare systems within the organization.
Role at Office of Environment and Heritage (NSW)
From 2011 to 2016, Sara Walsh Mulligan worked at the Office of Environment and Heritage in Sydney, Australia. Initially, she served as Project Manager and Business Analyst for Digital Design and Production, and later transitioned to Project Manager roles in Digital Strategy and Website Redesign, focusing on customer experience. Her tenure at the Office involved substantial work in managing digital initiatives.
Position at City of Boston
Between 2006 and 2011, Sara Walsh Mulligan worked as a Senior Web Content Manager for Boston.gov under the Department of Innovation & Technology. In this role, she was responsible for managing web content and contributing to the digital strategy of the city's website.
Education at Saint Anselm College
Sara Walsh Mulligan completed her Bachelor's Degree at Saint Anselm College from 2000 to 2004. While studying, she also worked in various capacities including as a Research Assistant and Event Coordinator. Her academic journey laid a strong foundation for her diverse professional career.
Early Career at State of New Hampshire and City of Boston
Sara started her early career in education and youth services. She worked as an ESOL Teacher at the State of New Hampshire and as a Teacher’s Assistant at Bartlett Elementary School. Additionally, she served as a Supervisor for the City of Boston’s Mayor's Youthline from 2000 to 2006, where she was involved in youth outreach programs.