Leslie Threlkeld
About Leslie Threlkeld
Leslie Threlkeld is a Senior Technical Writer at MCG Health, where she has worked since 2019. She has extensive experience in technical writing, having previously held positions at CA Technologies, PicMonkey, and Nintex, among others.
Work at MCG Health
Leslie Threlkeld has been serving as a Senior Technical Writer at MCG Health since 2019. In this role, she focuses on creating and refining technical documentation to support healthcare professionals. Her work involves collaborating with various teams to ensure that the content is accurate, accessible, and user-friendly. Threlkeld's contributions have been integral to enhancing the quality of documentation provided to users in the Greater Seattle Area.
Education and Expertise
Leslie Threlkeld holds a Bachelor and Master degrees from The Juilliard School, specializing in the Liberal Arts/Music Division. Additionally, she studied at the University of Washington, where she completed a degree in Liberal Arts/English/Music. Threlkeld has also pursued continuing education courses at the University of Washington from 2001 to 2012, further expanding her knowledge and skills in technical writing and related fields.
Professional Background
Threlkeld has a diverse professional background in technical writing, having worked at several notable companies. Prior to her current role at MCG Health, she was a Principal Technical Writer at CA Technologies from 2007 to 2015. She also held positions as a Senior UI Writer at PicMonkey for five months in 2018, Technical Writer at Nintex from 2015 to 2018, and Technical Writer for Microsoft Teams at Steyer Content in 2019. Her experience spans over a decade in the technical writing field.
Achievements in Technical Writing
Throughout her career, Leslie Threlkeld has made significant contributions to the field of technical writing. She has re-architected legacy guides into next-generation scenario-based content, which has improved user engagement and comprehension. Threlkeld utilizes customer feedback and rating metrics to drive improvements in content, processes, and accessibility. She is frequently sought out by sales teams to facilitate customer escalations and resolve critical documentation issues.