T. Brian Magie
About T. Brian Magie
T. Brian Magie is a Senior Manager of Account Management at MCG Health, where he has worked since 2017. He has a diverse background in healthcare management, having held various roles in organizations such as AmerisourceBergen and Baylor Scott & White Health.
Work at MCG Health
T. Brian Magie has been serving as the Senior Manager of Account Management at MCG Health since 2017. In this role, he manages a client base for an electronic medical record (EMR) product valued at over $30 million. His responsibilities include engaging in legal discussions, supporting contract negotiations, and producing client roadmaps that enhance sales and reduce client attrition. Magie has transitioned client management from task-oriented goals to a strategic program management approach, reflecting his expertise in account management.
Previous Experience
Before joining MCG Health, T. Brian Magie held various positions in the healthcare sector. He worked as a Senior Nurse Manager at AmerisourceBergen for 10 months in 2016-2017. Prior to that, he was the Director of Customer Solutions at T-System Inc. for 13 years, where he developed skills in customer engagement and solutions management. His career also includes roles as a Procurement Transplant Coordinator at Southwest Transplant Alliance and as a Registered Nurse in the Emergency Department at Baylor Scott & White Health.
Education and Expertise
T. Brian Magie earned his Master of Business Administration (MBA) from Texas A&M University-Commerce, where he studied from 2000 to 2003. He also holds a Bachelor of Science in Nursing (BSN) from the University of Arkansas for Medical Sciences, completed between 1989 and 1991. Additionally, he studied Biology and Nursing Prerequisites at the University of Arkansas from 1985 to 1988. His educational background supports his extensive experience in healthcare management and account management.
Achievements in Account Management
In his role at MCG Health, T. Brian Magie has demonstrated a commitment to improving client engagement and satisfaction. He has designed compliance-related changes that enhance data security and reduce risks associated with electronic protected health information (ePHI). Magie has also developed client scorecards and revised onboarding and training documents, which indicate his focus on client retention and service quality. His ability to create metrics for evaluating team performance further illustrates his data-driven approach to management.
Skills in Client Relations and Data Management
T. Brian Magie has shown proficiency in client relations and data management throughout his career. He has executed the conversion of client information from silos to a corporate customer relationship management (CRM) application, highlighting his skills in data integration. Magie has collaborated with client sites and business partners to improve workflow and address documentation concerns, showcasing his strong problem-solving abilities and commitment to enhancing operational efficiency.