Troy Center
About Troy Center
Troy Center is a Salesforce Developer with extensive experience in technical roles at MCG Health, where he has worked since 2013. He has also contributed to motorcycle safety training and holds multiple certifications in technology and motorcycle instruction.
Work at MCG Health
Troy Center has held multiple positions at MCG Health since 2011. He began as an IT Operations Helpdesk Specialist, serving for six months. He then transitioned to the role of Technical Services Specialist for one year, followed by a position as Technical Services Analyst I from 2013 to 2017, where he worked for four years. After a brief stint as a Junior Software Developer (SEED) in 2017 for seven months, he took on the role of Salesforce Administrator for nine months. Since 2018, he has been employed as a Salesforce Developer, accumulating six years of experience in this role.
Education and Expertise
Troy Center has pursued various educational opportunities to enhance his technical skills. He studied at Bellevue High School from 1989 to 1993. He then attended Bellevue College, where he earned certificates in Windows 2000 System Administration, Scripting in VB, VBA, and Unix, and Networking and LAN Management. Additionally, he completed the Introduction Leaders Program at Landmark from 2008 to 2009. Since 2014, he has been studying at Trailhead by Salesforce, focusing on Salesforce technologies and development.
Background in Motorcycle Safety Training
Troy Center has a background in motorcycle safety training, having worked as an MSF Certified Motorcycle Trainer at Washington Motorcycle Safety Training from 2020 to 2022. He is also certified as a Washington Department of Licensing professional motorcycle testing agent for both 2 and 3 wheel motorcycles. This experience reflects his commitment to safety and education in motorcycle operation.
Technical Contributions and Projects
In his role as a Salesforce Developer, Troy Center has developed approval processes, process builders, flows, and apex TDD with change control. His contributions were particularly significant during the 2019 and 2020 Covid response, where he played a role in leadership decision-making. He has also built and owned an Upgrade platform on top of a custom License Management object for seven years, facilitating access to content and feature upgrades.
Community Involvement
Troy Center is an active member of the Seattle community, particularly within the Salesforce ecosystem. He serves as a Salesforce Mentor, providing guidance and support to others in the field. His involvement highlights his dedication to fostering growth and development among peers in the Salesforce community.