Carol Rivers
About Carol Rivers
Carol Rivers is an IT Infrastructure and Help Desk Technician currently employed at McGrath Rentcorp in Livermore, California. She previously worked for 11 years at Lawrence Livermore National Laboratory as a System and Network Technologist.
Work at McGrath RentCorp
Carol Rivers has been employed at McGrath RentCorp since 2008. In her role as an IT Infrastructure and Help Desk Technician, she is responsible for managing IT support and infrastructure needs. Her work involves troubleshooting technical issues, providing support to users, and ensuring the smooth operation of IT systems. With over 16 years of experience at McGrath RentCorp, she has contributed to the efficiency and reliability of the company's IT services.
Previous Experience at Lawrence Livermore National Laboratory
Before joining McGrath RentCorp, Carol Rivers worked at Lawrence Livermore National Laboratory as a System and Network Technologist from 1997 to 2008. During her 11 years at the laboratory, she gained extensive experience in system and network management. Her role involved maintaining and optimizing network systems, which contributed to the laboratory's operational capabilities.
Education and Expertise
Carol Rivers has a diverse educational background. She studied Animal Science and Business at Modesto Junior College from 1975 to 1976. Later, she attended Las Positas College, where she focused on Computer Information Systems and Computer Science, earning an Associate's degree in 2005. Additionally, she pursued studies in Liberal Arts at Las Positas College. This combination of education has equipped her with a broad skill set applicable to her IT career.
Technical Skills and Knowledge
In her current role and previous positions, Carol Rivers has developed a strong foundation in IT infrastructure and help desk support. Her technical skills include troubleshooting hardware and software issues, managing network systems, and providing user support. Her educational background in Computer Information Systems and Computer Science has further enhanced her technical knowledge, enabling her to effectively address IT challenges.