Sherri H.
About Sherri H.
Sherri H. is a Management Reporting Analyst at McKesson Corporation, where she has worked since 2015. With extensive experience in business analytics and contact center operations, she has developed proficiency in various analytical tools and focuses on internal operations and business health reporting.
Work at McKesson
Sherri H. has been employed at McKesson Corporation since 2015, where she currently holds the position of Management Reporting Analyst. In this role, she focuses on internal operations and business health reporting. Additionally, she has served as a Sr. Business Analytics Analyst since 2018, contributing to business analytics efforts for six years. Her work is based in Scottsdale, Arizona, where she has developed expertise in client reporting and analytics.
Previous Experience
Before joining McKesson, Sherri H. worked at JPMorgan Chase & Co. as a Business Analyst from 2000 to 2008. She gained valuable experience during her eight years there. Additionally, she worked at SkyMall in various roles, including Reporting Specialist from 2011 to 2012, Staffing Supervisor from 2012 to 2013, and CC Operations Manager from 2013 to 2015. Her time at SkyMall provided her with insights into contact center operations and workforce management.
Education and Expertise
Sherri H. possesses a strong skill set in business analysis, with proficiency in advanced Excel, Power BI, SQL, Salesforce, Verint, NICE, and Kronos. Her expertise includes developing and distributing client reporting, which is essential for effective business analytics. This technical knowledge supports her current roles at McKesson, where she leverages these tools to enhance reporting and operational efficiency.
Contact Center Operations Experience
Sherri H. has extensive experience in contact center operations and workforce management. Her roles at SkyMall, particularly as CC Operations Manager, allowed her to develop skills in managing contact center functions. This background complements her current responsibilities at McKesson Specialty Health, where she also serves as a Sr. Contact Center Analyst, further solidifying her expertise in this area.