Alan Beatty
About Alan Beatty
Alan Beatty is a Defect Manager at MD Financial Management, where he has worked since 2017. He previously served as a Lead at Deloitte for ten years and emphasizes the importance of aligning IT services with business needs to enhance collaboration and end-user satisfaction.
Work at MD Financial Management
Alan Beatty has been employed at MD Financial Management | Gestion financière MD since 2016. He initially joined as a Senior QA Analyst and transitioned to the role of Defect Manager in 2017. In these positions, he has focused on ensuring that IT solutions align with business needs and enhance end-user satisfaction. His work emphasizes the importance of collaboration between IT and business functions to facilitate effective communication and understanding.
Previous Experience at Deloitte
Before joining MD Financial Management, Alan Beatty worked at Deloitte for a decade, from 2006 to 2016. During his tenure in the Ottawa, Canada Area, he held the position of Lead. His experience at Deloitte contributed to his understanding of the intersection between IT and business, reinforcing the need for mutual awareness of impacts and collaboration.
Education and Expertise
Alan Beatty earned a Bachelor’s degree in Computer Science from the University of New Brunswick, where he studied from 2002 to 2006. His educational background has equipped him with the technical expertise necessary for his roles in IT management and quality assurance. He advocates for ITIL practices to enhance IT service management and ensure that IT services meet the evolving needs of end users.
Commitment to IT and Business Alignment
Alan Beatty emphasizes the necessity for IT to be aware of business impacts and vice versa. He prioritizes ensuring that business needs drive IT decisions, rather than allowing IT to dictate business processes. His approach aims to provide value for money in IT infrastructure while ensuring ongoing support as business needs evolve.
Focus on End-User Satisfaction
In his role as Defect Manager, Alan Beatty prioritizes end-user satisfaction. He works to ensure that IT solutions effectively meet the needs of users and facilitate their work. His commitment to understanding user requirements is integral to his approach in managing IT services and solutions.