David Turner
About David Turner
David Turner is a Senior Client Support Analyst with extensive experience in the information technology and services industry, currently working at MD Financial Management since 2018. He has held various roles, including Team Lead at Shared Services Canada and Service Desk Analyst at Nova Networks, demonstrating strong analytical skills and expertise in ITIL and software documentation.
Current Role at MD Financial Management
David Turner serves as a Senior Client Support Analyst at MD Financial Management since 2018. In this role, he is responsible for providing high-level client support and ensuring the efficient operation of service desk functions. His tenure at MD Financial Management has allowed him to leverage his extensive experience in the information technology and services industry to enhance client satisfaction and operational efficiency.
Previous Experience at MD Financial Management
Prior to his current position, David worked at MD Financial Management as a Client Support Analyst from 2015 to 2017. During this two-year period, he developed foundational skills in client support and service management, which contributed to his professional growth and prepared him for more advanced roles in the organization.
Experience at Shared Services Canada
David held the position of Team Lead at Shared Services Canada from 2018 to 2019. In this role, he managed a team and oversaw various projects aimed at improving service delivery. His leadership experience in Ottawa, Ontario, contributed to his development in team management and operational oversight.
Background in Information Technology
David has a demonstrated history of working in the information technology and services industry. His background includes roles such as Service Desk Analyst and Team Lead at Nova Networks from 2017 to 2018. His expertise encompasses ITIL practices and software documentation, which have been instrumental in enhancing client support operations.
Education and Qualifications
David Turner studied at D'arcy McGee High School and later pursued a G.E.D in Computer Science from 1992 to 1996. This educational background laid the groundwork for his career in information technology, equipping him with essential analytical skills and time management capabilities.