Farah Ladha
About Farah Ladha
Farah Ladha is a Client Experience Analyst with extensive experience in financial services and client engagement. She has held various roles at MD Financial Management and Bank of Montreal, contributing to her expertise in client relations and financial management.
Current Role at MD Financial Management
Farah Ladha currently serves as a Client Experience Analyst at MD Financial Management. She has held this position since 2022, contributing to the organization by enhancing client interactions and improving overall service delivery. Her role focuses on understanding client needs and ensuring a positive experience throughout their engagement with the firm.
Previous Experience at MD Financial Management
Farah Ladha has extensive experience at MD Financial Management, having worked in various roles from 2014 to 2022. She served as a Physician Engagement Specialist from 2015 to 2021, where she focused on building relationships with physicians. Additionally, she worked as an Event Specialist for eight months in 2021 and as a CA for 11 months from 2014 to 2015. Her diverse roles within the organization reflect her adaptability and commitment to client service.
Experience at Bank of Montreal
Farah Ladha worked at Bank of Montreal in multiple capacities from 2008 to 2011. She began as a Financial Services Manager from 2008 to 2010, followed by a position as Assistant Branch Manager in 2010 for one year in Calgary. Her roles involved managing financial services and supporting branch operations, contributing to her foundational experience in the financial sector.
Educational Background
Farah Ladha studied at the University of Calgary, where she earned a Bachelor's degree in Communication and Culture from 2006 to 2008. This educational background has equipped her with skills in communication, which are essential in her roles within client experience and engagement.
Other Professional Experience
In addition to her roles at MD Financial Management and Bank of Montreal, Farah Ladha has worked in various other positions. She was an Account Manager at Copy Zone Print and Graphic Center for six months in 2011, and she held positions at Walton International Group as a Dealer Representative and Investor Services Representative from 2012 to 2014. These experiences have contributed to her comprehensive understanding of client relations and service management.