Gabrielle Laflamme
About Gabrielle Laflamme
Gabrielle Laflamme is an Associate in Customer Service at MD Financial Management, where she has worked since 2021. She previously held various roles at Scotiabank from 2013 to 2021, including Customer Service Director, and holds degrees from Université Laval in Industrial Relations and Business Administration.
Work at MD Financial Management
Gabrielle Laflamme has been serving as Associée service à la clientèle at MD Financial Management since 2021. In this role, she focuses on client service and engagement, ensuring that clients receive the support they need for their financial management. Her experience in customer service positions her well to address client inquiries and enhance their overall experience with the firm.
Previous Experience at Scotiabank
Prior to her current role, Gabrielle Laflamme worked at Scotiabank for a total of eight years. She began as Stagiaire Directrice service clientèle from 2013 to 2014, where she gained initial experience in customer service. She then advanced to the position of Directrice Service Clientèle, serving from 2014 to 2021. In this capacity, she was responsible for overseeing client service operations and ensuring high standards of customer satisfaction.
Education and Expertise
Gabrielle Laflamme studied at Université Laval, where she completed a Baccalauréat in Administration des affaires, cheminement management from 2007 to 2010. She later pursued a Certificat in Relations Industrielles, which she achieved in 2011. Her educational background provides her with a solid foundation in business administration and industrial relations, contributing to her expertise in client service.
Professional Background
Gabrielle Laflamme has built a career focused on client service within the financial sector. Her tenure at Scotiabank and current position at MD Financial Management reflect her commitment to enhancing client experiences. With over a decade of experience in customer service roles, she has developed skills that are essential for effective client engagement and support.