Nicole Casavant
About Nicole Casavant
Nicole Casavant serves as the Zone Lead for Client Support at MD Financial Management, a position she has held since 2020. She previously worked as the Senior Business Operations Lead at the same company from 2016 to 2020 and holds an Honours degree in Finance from NAIT.
Work at MD Financial Management
Nicole Casavant has been serving as Zone Lead, Client Support at MD Financial Management since 2020. In this role, she oversees client support operations, ensuring effective service delivery and client satisfaction. Prior to this position, she worked as Senior Business Operations Lead at the same organization from 2016 to 2020. During her tenure, she contributed to enhancing operational efficiencies and client engagement strategies.
Education and Expertise
Nicole Casavant studied at the Northern Alberta Institute of Technology (NAIT) from 1998 to 2000, where she focused on Finance. She achieved an Honours designation in Finance, General. This educational background provides her with a solid foundation in financial principles and practices, which she applies in her current and previous roles.
Background
Nicole Casavant has accumulated significant experience in client support and business operations within the financial services sector. Her career at MD Financial Management spans over eight years, during which she has held key positions that have allowed her to develop expertise in client relations and operational management.
Professional Experience
Before her current role as Zone Lead, Client Support, Nicole served as Senior Business Operations Lead at MD Financial Management from 2016 to 2020. In this capacity, she was responsible for managing business operations and implementing strategies to improve service delivery and client satisfaction.