Randall Ruiz

Application Support Lead @ MD Financial Management

About Randall Ruiz

Randall Ruiz is an Application Support Lead at MD Financial Management, where he has worked since 2020. He has a background in engineering with a focus on communications and has held various roles within the company since 2007, demonstrating strong skills in team leadership and customer service.

Current Role as Application Support Lead

Randall Ruiz currently serves as the Application Support Lead at MD Financial Management | Gestion financière MD, a position he has held since 2020. In this role, he is responsible for overseeing application support processes and ensuring the efficient functioning of software systems within the organization. His leadership contributes to enhancing user experience and operational effectiveness in the financial services sector.

Previous Experience at MD Financial Management

Randall Ruiz has an extensive history with MD Financial Management | Gestion financière MD, where he worked in various capacities. He served as a Team Lead from 2018 to 2020, and prior to that, he held the position of Functional Support Analyst from 2014 to 2018. His earlier roles included Client Portfolio Trader from 2012 to 2014 and Problem Resolution from 2007 to 2012. This diverse experience has equipped him with a comprehensive understanding of the organization's operations.

Educational Background in Communications

Randall Ruiz earned a Bachelor of Arts in Communications (B.A.C.S) from Cape Breton University, where he studied from 2003 to 2007. This educational foundation in communications has supported his career in the financial services industry, particularly in roles that require strong interpersonal and customer service skills.

Engineering Background and Skills

Randall Ruiz has a background in engineering with a focus on communications. His expertise extends to Business Relationship Management and Risk Management, which are crucial in the financial services industry. Additionally, he possesses strong skills in Team Leadership Management and Customer Service, enhancing his ability to lead teams effectively and address client needs.

High School Education

Randall Ruiz completed his high school education at Lester B. Pearson High School, attending from 1997 to 2003. This foundational education set the stage for his subsequent academic and professional pursuits.

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