Jaclyn Roach
About Jaclyn Roach
Jaclyn Roach is a Human Resources Generalist at MD Helicopters, Inc. in Mesa, Arizona, where she has worked since 2017. She holds a Bachelor of Business Administration in Human Resources Management from Northern Arizona University and has extensive experience in staffing and training within the aviation industry.
Work at MD Helicopters
Jaclyn Roach has been employed at MD Helicopters, Inc. since 2017, serving as a Human Resources Generalist. In this role, she has contributed significantly to the recruitment and staffing processes, successfully recruiting and staffing over 120 helicopter technicians in a single year. Prior to her current position, she held various roles within the company, including HR Coordinator and Sr. HR Coordinator. Her responsibilities also include acting as a back-up for the FAA Drug and Alcohol program and serving as a compliance officer for the Affirmative Action Program.
Education and Expertise
Jaclyn Roach earned her Bachelor of Business Administration (BBA) in Human Resources Management/Personnel Administration from Northern Arizona University, completing her studies from 2018 to 2022. She also holds an Associate of Arts (AA) degree from Chandler/Gilbert Community College, where she studied Business Administration and Management. Her educational background has equipped her with the knowledge and skills necessary for her roles in human resources.
Background
Jaclyn Roach's career in human resources began at MD Helicopters, Inc., where she worked as a Human Resources Assistant from 2013 to 2015. She then progressed to roles such as HR Coordinator and Sr. HR Coordinator before becoming a Human Resources Generalist. Prior to her tenure at MD Helicopters, she worked at Advantage Technical Resourcing, Inc. as a Receptionist/Operations Admin Assistant and later as an Associate Care Specialist/Payroll Representative.
Achievements in Human Resources
During her time at MD Helicopters, Jaclyn Roach designed and implemented a training program tailored for entry-level technicians, focusing on high-demand skill sets. Her efforts in recruitment and staffing have been notable, particularly her achievement of recruiting over 120 helicopter technicians in one year. Additionally, she frequently travels to Texas to provide HR support for a shared services company, where she manages various HR functions including recruiting, staffing, onboarding, and offboarding.