Christopher Gardner Fernandez
About Christopher Gardner Fernandez
Christopher Gardner Fernandez is a Technical Training Lead Analyst with a Master of Science in Education from the University of Tennessee-Knoxville. He has extensive experience in instructional design and technical training across various organizations, currently working at MDLIVE, Inc. since 2016.
Work at MDLIVE
Christopher Gardner Fernandez has been serving as the Technical Training Lead Analyst at MDLIVE, Inc. since 2016. In this role, he is responsible for developing and implementing training programs that enhance technical skills among employees. His expertise in instructional design and technology contributes to the effective delivery of training content. He operates within the Miami-Fort Lauderdale Area, focusing on improving the overall performance and efficiency of the technical training initiatives at MDLIVE.
Education and Expertise
Christopher earned a Master of Science in Education (M.S.Ed.) with a focus on Instructional Design & Technology from the University of Tennessee-Knoxville, studying from 2002 to 2004. He also holds a Bachelor of Science in Computer Science with a minor in Social Work from East Tennessee State University, where he studied from 1997 to 2011. He is currently pursuing the Certified Technical Trainer (CTT+) certification. His technical skills include proficiency in eLearning authoring tools such as Adobe Captivate and Articulate Storyline, as well as various Learning Management Systems.
Professional Background
Christopher has a diverse professional background in instructional design and technical training. He worked as an Instructional Designer at UPS for eight months in 2011-2012 and held positions at Collegis Education and Orange County Library System, where he served as a Technical Training Manager for six years. He also worked briefly at Verizon Enterprise Solutions and Southern Glazer's Wine & Spirits as a Senior Instructional Designer. His experience spans various industries, enhancing his skills in technical writing and project management.
Certifications and Skills
Christopher holds an A+ certification as a Computer Technician and is currently pursuing the Certified Technical Trainer (CTT+) certification. He has developed expertise in managing Learning Management Systems such as SumTotal and Litmos, and is skilled in using virtual instructor-led training (VILT) software including WebEx and Adobe Connect. His instructional strategies incorporate learner-centered and scenario-based methods, ensuring effective training delivery.
Grant Writing and Administration Experience
In addition to his technical training and instructional design expertise, Christopher has experience in grant writing and administration. This background supports his ability to develop training programs that may require funding or resource allocation. His skills in project management further enhance his capability to oversee training initiatives effectively.