Deirdre Chang
About Deirdre Chang
Deirdre Chang is a Senior Account Manager at Rxstrategies Inc. in Boca Raton, Florida, with over 15 years of experience in account management and a strong background in insurance product rollout and client retention.
Work at Rxstrategies Inc.
Deirdre Chang has served as an Account Manager at Rxstrategies Inc. since 2016. In this role, she has been responsible for managing client relationships and ensuring satisfaction. Her tenure at the company has spanned over eight years, during which she has developed a deep understanding of the healthcare industry and client needs. Her focus on client retention has contributed to the company's success in maintaining long-term partnerships.
Previous Experience at Humana
Prior to her role at Rxstrategies Inc., Deirdre Chang worked at Humana as an Account Executive from 2003 to 2009. During her six years with the company, she played a critical role in the rollout of new insurance products, including dental, life, and both short-term and long-term disability insurances. Her efforts contributed to a significant revenue increase of over 50% for Humana.
Experience at Beacon Health Strategies
Deirdre Chang was employed at Beacon Health Strategies as an Implementation Manager from 2014 to 2016. In this position, she was responsible for overseeing the implementation of various health strategies and programs. Her experience in this role further enhanced her skills in client management and operational efficiency within the healthcare sector.
Education and Expertise
Deirdre Chang earned her Bachelor's degree in Marketing and Management from Baruch College, where she studied from 1986 to 1989. Her educational background has provided her with a solid foundation in business principles, which she has applied throughout her career. She possesses extensive experience in renewal analysis and risk management, contributing to her expertise in managing high-profile client portfolios.
Client Retention Success
Throughout her career, Deirdre Chang has maintained an average client retention rate of at least 95%. This achievement is attributed to her attentiveness to client needs and her ability to build strong relationships. Her efforts have been instrumental in retaining several multimillion-dollar accounts, showcasing her effectiveness in account management.