Ingrid Abrahams
About Ingrid Abrahams
Ingrid Abrahams serves as the Director of Learning and Development at MDLIVE, Inc., where she has worked since 2016. With extensive experience in training and development across various companies, she specializes in curriculum development, organizational change, and agile methodologies.
Work at MDLIVE
Ingrid Abrahams has served as the Director of Learning and Development at MDLIVE, Inc. since 2016. In this role, she focuses on enhancing the learning experiences within the organization, leveraging her extensive background in training and development. Her tenure at MDLIVE has been marked by her commitment to fostering an inclusive management style that encourages collaboration and innovation among team members.
Previous Experience in Training and Development
Before her current role, Ingrid Abrahams held various positions in training and development across multiple organizations. She worked at First Data Merchant Services as a Senior Training Specialist for nine years, and later at Wildcard Systems / eFUNDS as Manager of Training and Senior Training Specialist. Her experience also includes serving as Director of Learning & Development for the Retail Payments Division at Fidelity National Information Services (FIS) from 2007 to 2015.
Education and Certifications
Ingrid Abrahams studied Business Administration and Management at both the University of Phoenix and Morse Business College. She holds certifications as a Scrum Product Owner and Scrum Master, indicating her proficiency in agile methodologies. These educational credentials support her expertise in curriculum development and instructional design.
Expertise in Organizational Development
Ingrid Abrahams possesses significant expertise in organizational development and change management. She specializes in leadership development and culture change, with a proven ability to lead change management processes that facilitate organizational transformation. Her skills in process improvement and performance metrics contribute to enhancing organizational capabilities.
Skills in eLearning and Instructional Design
Ingrid Abrahams has extensive experience in eLearning and Virtual Instructor-Led Training, utilizing Learning Management Systems (LMS). She is recognized for her expertise in curriculum development and systemic design, employing instructional design methodologies such as ADDIE and Agile. Her focus on these areas supports effective learning and development initiatives within organizations.