Jack Hill
About Jack Hill
Jack Hill serves as the Chief Customer Officer at MDLIVE, an Evernorth company, a position he has held since 2022. He has extensive experience in client success and account management, having previously worked in various roles at PeopleFluent and MDLIVE.
Current Role at MDLIVE
Jack Hill serves as the Chief Customer Officer at MDLIVE, an Evernorth company, since 2022. In this role, he is responsible for overseeing client success initiatives and ensuring a high level of customer satisfaction. His leadership aims to enhance the overall customer experience and drive strategic growth within the organization.
Previous Experience at MDLIVE
Prior to his current position, Jack Hill worked at MDLIVE as the Senior Vice President of Client Success from 2020 to 2022. During this time, he focused on strengthening client relationships and improving service delivery. His contributions were integral to the company's efforts in enhancing client engagement and satisfaction.
Career at PeopleFluent
Jack Hill has a significant history with PeopleFluent, where he held multiple roles. He served as Director of RMS from 2014 to 2016, Vice President of Global Account Management from 2018 to 2019, and Vice President of RMS from 2016 to 2018. Additionally, he worked as a Client Executive from 2013 to 2014 and in sales from 2008 to 2013. His tenure at PeopleFluent spanned over eight years, during which he developed expertise in account management and client relations.
Experience at Symplicity Corporation
Jack Hill worked at Symplicity Corporation as Vice President, Corporate from 2019 to 2020. His role involved overseeing corporate strategies and initiatives aimed at enhancing the company's market presence. This position contributed to his extensive experience in corporate leadership and client management.
Educational Background
Jack Hill studied at Trinity College-Hartford, where he earned a Bachelor of Arts degree in Economics from 1993 to 1997. He also attended St. Albans from 1989 to 1993. His educational background provided a foundation for his career in business and client management.