Jennifer Barfield
About Jennifer Barfield
Jennifer Barfield serves as the Director of Escalations and Quality Control at MDLIVE, Inc., a position she has held since 2020. She holds a Bachelor of Science in Business Administration from Colorado Technical University and has also studied Web Development and Design at ECPI Technical College.
Work at MDLIVE
Jennifer Barfield serves as the Director of Escalations and Quality Control at MDLIVE, Inc. since 2020. In this role, she is responsible for overseeing the quality control processes and managing escalated issues within the organization. Her position involves ensuring that customer service standards are met and that any challenges are addressed effectively. Jennifer's contributions to MDLIVE focus on enhancing operational efficiency and improving overall service delivery.
Education and Expertise
Jennifer Barfield earned her Bachelor of Science in Business Administration from Colorado Technical University, where she studied from 2005 to 2009. This educational background has equipped her with essential management skills relevant to her current role. Additionally, she studied Web Development and Design at ECPI Technical College from 2001 to 2002, which provided her with foundational knowledge in technology and design principles.
Background
Jennifer Barfield has a diverse educational background that includes studies in both business administration and web development. Her academic journey began at ECPI Technical College, followed by a focus on business at Colorado Technical University. This combination of education has contributed to her professional development and her ability to manage quality control and escalations effectively.
Professional Experience
With a career spanning several years, Jennifer Barfield has developed expertise in quality control and customer service management. Since joining MDLIVE in 2020, she has played a crucial role in enhancing the company's operational processes. Her experience in managing escalations has positioned her as a key figure in maintaining service quality and addressing client concerns.