Keith Bergquist
About Keith Bergquist
Keith Bergquist serves as the Chief Operating Officer at MDLIVE, an Evernorth company, since 2022. He has extensive experience in operations and service management, having held various leadership roles at Cigna and The Hartford over the past two decades.
Work at MDLIVE
Keith Bergquist serves as the Chief Operating Officer at MDLIVE, an Evernorth company, since 2022. In this role, he oversees operational strategies and initiatives to enhance the company's telehealth services. His leadership contributes to the organization's commitment to providing accessible healthcare solutions. MDLIVE operates from Connecticut, where Bergquist has been instrumental in driving operational efficiency and service delivery.
Previous Experience at Cigna
Before joining MDLIVE, Keith Bergquist held several key positions at Cigna. He served as Vice President of Service Operations PMO & Enterprise Print & Distribution Lead from 2019 to 2022. Prior to that, he was Vice President of Service Operations Solutions & Strategy from 2017 to 2019 and Vice President of Operational Readiness from 2015 to 2019. His tenure at Cigna spanned a total of seven years, during which he focused on improving operational processes and service delivery.
Career at The Hartford
Keith Bergquist worked at The Hartford for several years in various leadership roles. He was Vice President of Personal Lines Operations from 2012 to 2015 and served as AVP of Premium Audit from 2010 to 2012. Additionally, he held the position of Director of Underwriting Services and 3rd Party Data Management from 2007 to 2010. His experience at The Hartford contributed to his expertise in operational management and service optimization.
Education and Expertise
Keith Bergquist earned his Master of Business Administration (MBA) from the Isenberg School of Management at UMass Amherst, where he studied from 2000 to 2003. He also holds a Bachelor of Science (B.S.) degree from Ithaca College, which he completed from 1993 to 1997. His educational background provides a strong foundation for his roles in operational leadership and strategic management.